Fair Housing Policy
Effective September 14, 2026
Navira Property Management LLC is committed to equal housing opportunity. We manage every property, screen every applicant, and serve every resident in full compliance with the federal Fair Housing Act (42 U.S.C. §3601 et seq.), the Texas Fair Housing Act (Texas Property Code Chapter 301), and applicable local ordinances.
Our commitment
We do not discriminate — and we do not permit the owners we represent, our staff, or our vendors to discriminate — in the rental, marketing, terms, conditions, privileges, or services of any dwelling on the basis of any class protected under federal or Texas law, including:
- Race
- Color
- Religion
- Sex
- National origin
- Familial status (households with children under 18, pregnant persons, and those securing custody of a child)
- Disability
In addition to these legally protected classes, Navira voluntarily extends this policy to sexual orientation and gender identity as a matter of company practice.
Properties may also be subject to additional protected classes under the ordinance of the city or county where they're located. For example, the City of Austin also protects age, marital status, student status, creed, sexual orientation, gender identity, and source of income. Navira currently manages properties in: Austin, Round Rock, Cedar Park, Georgetown, Pflugerville, Leander, Hutto, Kyle, Buda, San Marcos, Manor, Taylor, Liberty Hill, Dripping Springs, Bastrop, Elgin, and Lockhart. Of these, Austin is the only city confirmed to have adopted its own local fair housing ordinance with additional protected classes; the others follow Texas and federal fair housing law only.
Uniform tenant selection criteria
Every applicant for a Navira-managed home is evaluated against the same written Tenant Selection Criteria, which cover income, rental history, credit, criminal background (evaluated individually, not by blanket exclusion), and occupancy. As required by Texas Property Code §92.3515, the criteria are made available to every applicant before an application fee is collected, and every declined applicant receives written notice of the grounds for denial.
Advertising
All property listings are written to describe the property, not the preferred resident. We do not use language that states or implies a preference, limitation, or exclusion based on a protected class. Every listing carries the Equal Housing Opportunity logo or statement.
Reasonable accommodations and modifications
We will grant reasonable accommodations in rules, policies, practices, and services, and permit reasonable modifications to a dwelling, when necessary to afford a person with a disability equal use and enjoyment of the home. Requests may be made verbally or in writing to your property manager and will be handled promptly and confidentially. Assistance animals are not pets and are not subject to pet fees or breed restrictions.
Owner obligations
Property owners who engage Navira agree, as a condition of the management agreement, to abide by this policy. We will decline any instruction from an owner that would require us to discriminate against an applicant or resident, and we will terminate management where an owner insists on such an instruction.
Training and accountability
Our Broker of Record completes fair housing training at least annually. Navira currently has no additional staff; any future employee or agent involved in leasing will be required to complete the same training before handling applications, and all leasing decisions are reviewed by the Broker of Record.
How to report a concern
If you believe you have experienced discrimination in connection with a Navira-managed property, please contact our Broker of Record, Chak Karri, at info@navirapm.com or (512) 588-2612.
You also have the right to file a complaint with:
- U.S. Department of Housing and Urban Development (HUD): 1-800-669-9777, or hud.gov/fairhousing
- Texas Workforce Commission Civil Rights Division: 1-888-452-4778, or housingcomplaint@twc.state.tx.us — note that TWC-CRD does not accept complaints for properties located within the City of Austin itself; those go to Austin's Equal Employment and Fair Housing Office instead (see below). Properties in the surrounding suburbs (Round Rock, Cedar Park, Georgetown, Pflugerville, etc.) are not currently subject to this exclusion and can use TWC-CRD.
- City of Austin Equal Employment and Fair Housing Office (for properties located within Austin city limits): 512-974-3251, or officeofcivilrights@austintexas.gov