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Privacy Policy

Effective September 14, 2026

Navira Property Management is committed to protecting the privacy of our clients, tenants, applicants, and website visitors. We do not sell consumers' personal or sensitive personal data. We handle personal information in accordance with the privacy practices described in this policy and applicable law.

Navira Property Management LLC ("Navira," "we," "us") respects your privacy. This policy explains what personal information we collect through navirapm.com (the "Site"), how we use it, and the choices you have. It applies to the Site only; information collected under a signed property management agreement or lease is governed by that agreement.

Information we collect

We collect information you choose to give us when you submit a form on the Site. We do not require an account to use the Site.

  • Contact details: your name, email address, and phone number.
  • Property details: the address, type, bedroom and bathroom count of a property you ask us to evaluate, and any notes you add.
  • Message content: anything you write in a free-text field when requesting a rental analysis or a call with our broker.
  • Onboarding details: if you complete the owner onboarding form — your mailing address, how you hold title, details of each property and any current lease, your insurance carrier, policy number and renewal date, any preferred vendors or home-warranty information, your vacancy and plan elections, and your typed name and title confirming the form.
  • Technical data: our hosting provider (Netlify) records standard server logs — IP address, browser type, pages requested, and timestamps — for security and reliability. We do not use these logs to identify individual visitors.

How we use it

We use the information above only to:

  • Prepare and deliver the rental analysis or consultation you requested.
  • Prepare your property management agreement when you complete the owner onboarding form.
  • Respond to your questions by phone or email.
  • Follow up on the specific request you submitted.
  • Keep the Site secure and diagnose technical problems.

Cookies and tracking

The Site does not set advertising or analytics cookies and does not use third-party tracking pixels, chat widgets, or call-tracking tools. Fonts and assets are served from our own domain. If this changes in the future, we will update this policy first.

Who we share it with

We do not sell, rent, or trade your personal information, and we do not share it for cross-context behavioral advertising. We share it only with service providers who process it on our behalf under confidentiality obligations:

  • Netlify, Inc. — hosts the Site and receives form submissions.
  • Google Workspace — delivers form notifications to our team.
  • TenantCloud — our property management and tenant/lease platform, if you become a client.

We may also disclose information if required by law, subpoena, or court order, or to protect the rights, property, or safety of Navira, our clients, or others.

Text messaging

We only call or text the mobile number you provide if you separately opt in to receive texts (for example, by checking a consent box on our form) — providing a phone number alone does not enroll you in texting. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time; reply HELP for assistance. Consent to receive texts is not a condition of any purchase or service.

How long we keep it

We keep lead information for as long as reasonably needed to respond to your request, and for a limited period afterward for follow-up and record-keeping, unless you ask us to delete it sooner. Information about active and former clients is retained as required by Texas Real Estate Commission rules (currently a minimum of four years for brokerage records).

Your privacy choices

You may at any time:

  • Ask what personal information we hold about you.
  • Ask us to correct or delete it.
  • Request a copy of the information you've provided to us.
  • Opt out of follow-up calls, emails, or texts.

To make a request, contact us using the details below. We will respond within a reasonable time. If we're unable to fulfill a request, you may ask us to reconsider by replying to our response, and we will review that appeal personally rather than through an automated process.

Security

The Site is served over HTTPS. Form submissions are encrypted in transit and stored by our hosting provider with access limited to authorized Navira staff. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If we discover a breach affecting your personal information, we will notify you and take steps required under Texas law, including notification to affected Texas residents and, where applicable, the Texas Attorney General, in the timeframes required by Texas Business & Commerce Code Chapter 521.

Children's privacy

The Site is intended for adults who own or are considering investing in rental property. As a matter of business practice, we do not knowingly collect information from anyone under 18. This is not a representation that the Site is subject to the Children's Online Privacy Protection Act (COPPA), which applies to children under 13.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last revised. We will highlight material changes on this page.

Governing law

This policy is governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Contact us

To exercise any of the choices above or ask a question about this policy, contact us at:

  • Email: info@navirapm.com
  • Phone: (512) 588-2612
  • Mail: Navira Property Management LLC, 15161 Ronald Reagan Blvd, Suite 408, Leander, TX 78641